Marketing trends & tactics

Business analytics

How to use business analytics tools to track performance

Regardless of your industry, business analytics tools are a great way to track performance and upscale your business model. However, sifting through mountains of data is not easy. This is really where analytics tools get down to business. They help companies glean an actionable understanding from collected data. This later contributes to both improvements and …

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Project brief templates: image of a freelancer compiling a project brief

Project brief templates: 3 of the best examples

Why project briefs and project brief templates, you ask? Well, consider this, for example: There’s nothing worse than shopping for dinner only to find that there’s still nothing good to snack on. You have bread but no butter and salad dressing but no vegetables. That’s what shopping without a list will get you – everything …

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Be honest: how good is your customer service?

Make no mistake: it’s the lifeline of your business, or a 1-star stain left on your Yelp profile. So, be honest: how good is your customer service offering? Sure, you know customer service matters; it’s always mattered. In short, the customer service you provide determines whether or not potential customers are going to become actual …

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Great sound: two kids listening with headphones

In marketing, great sound really matters. Here’s why!

Actually, that title statement is so important we’ll repeat it: in marketing, great sound really matters. Why? Well, if you’ve ever been in the park or on a neighborhood street, and heard the nostalgic song Do your ears hang low as an ice cream truck drove along, you’re likely to have been flooded with emotion. Happiness, joy, …

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6 great customer retention tips to better your business

It goes without saying that customer retention is a huge factor in any business’ success, so what’s your experience? Well, if you’re struggling in this area, here are 6 great customer retention tips for your business! Some context While well-known, there’s also proof: a third of online sales comes from returning customers, and they spend nearly …

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Influencers: is YouTube or TikTok better for your brand?

In recent years, social media platforms have experienced a surge of global users. Their easy-to-consume video content also has a long shelf life, which is particularly attractive to brands as this can increase their revenue stream years after publication. Brands around the world are now taking stock of the immense digital power social media platforms …

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Penetration test: how to make it work best for your business

Whether you’re a small, medium, or large enterprise, the penetration test is a must-follow security business testing technique. As a form of ethical hacking, this process can help you maintain your digital security and prevent a data hack.  How so?  Well, with the majority of companies now operating through online platforms, the risk of hackers, …

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Subscription model: is it the way forward for your business?

Today, more and more apps and platforms are heading in the direction of a subscription model. The number one reason for this is to make money consistently and over the long-term. However, just a few years ago subscriptions mostly fell under the category of newspapers. But jump forward in time to today and almost anything …

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