Shangz Brown

I am a newbie specifically to the voice over industry, but it doesn't mean I don't know how to hold the attention of many with a kind and calm demeanor in my voice. I usually used my voice talents to calm an irritated client that has been handed off too many times. I understand how frustrating it is to need help from a customer service rep who communicates with their voice their disdain about their people-centered job. My skills were gained through seven years of face-to-face customer service experience with the Library in Los Angeles. It involved voice and body language skills that I carry with me today. It is a handy tool when dealing with difficult people.