I have no experience with voice acting as of yet, but I do wish to try it. I have done some work with doing on hold messages before in a job I used to be employed in. I do have fun with friends doing impressions all the time and have been told more than once that I'd be good at voice acting so thus I'm trying to see if I can get into the field.
No official training or schooling for voice acting.
I have been in sales before many times which is a huge part of acting. Being able to create the illusion to your customer that you trust your product fully even if you personally don't. I also have experience answering phones, thus having to use a professional voice rather than my voice that I use when talking to friends. I also have done recordings for on hold jobs because the customer didn't want to do it themselves.