Deborah Ginns

I'm very new to the business but I receive compliments on a daily basis. I'm the voice of the greeting on my company's phone system. I presently have no formal training but I intend to start training in the spring. I received most of my training in the school and church choir. Also, there were classes I attended as an employee of SBC/ATT as a phone operator. The classes were on how to calm irrate customers and using your voice to your advantage. The ability to empathize immediately to one's need. I'm able to convey ideas between individuals-born mediator.