Cortnie

My current job history is as follows: Experience: ELCO ADMINISTRATIVE SERVICES March 2007-Present No-Fault Claims Representative Adjust No-Fault claims for injured parties involved in motor vehicle accidents with Enterprise Rental vehicles. ENTERPRISE RENT-A-CAR January 2006-March-2007 In-House Representative Maintain and improve business relations between rental branches and Geico Insurance Company. • Assist in managing over 10,000 insurance rentals within the states of NY, NJ, CT, VT, NH, ME, MA, and RI. • Resolve issues of conflict between Geico and Enterprise. • Prepare and conduct marketing and training presentations for Geico employees and rental branches. • Compile and analyze monthly Data Mart reports and track yearly progress. • Responsible for the collection of accounts receivables. • Continuously formulate effective workflow patterns to achieve maximum results. ENTERPRISE RENT-A-CAR December 2004-January 2006 Management Trainee Ensure complete customer satisfaction through the implementation of the Enterprise Rent-A-Car business model. • Handle heavy call volume. • Assist in the management of the rental fleet and income. • Market to local areas in efforts to gain new business and maintain existing business relationships. CONNECTICUT SCHOOL OF BROADCASTING November 2006-March 2007 TV and Radio Broadcasting • Coursework includes hands on technical training and on-air performance. • Proficiency in computer software such as Cool Edit/Adobe Audition, Media Touch, Avid DV Xpress Pro, Final Cut Pro and Sony Vegas. • Working knowledge of equipment such as Mackie Board, Radio Systems Millennium Board and 360 Shortcut. **At the Connecticut School of Broadcasting I received extensive voice over training from trained professional voice actors. I have attended voice over workshops as well after graduation. I have voiced multiple spots of different styles that have been critiqued by trained professionals.** **Upon graduation from the Connecticut School of Broadcasting, I received multiple awards for excellence in Voice Overs, Talk Radio, Broadcast Journalism, Radio Imaging, and Radio Production.** SUNY STONY BROOK September 2000-May 2004 Bachelor of Arts: Multidisciplinary Studies • Major consisted of three concentration areas: Business, Media Arts, and African Studies. **My media studies included a television course where I was taught all the fundamentals of producing a television show including how to run the camera, how to be an effective talent and conduct thorough interviews. I recorded an actual TV show where I was the talent and it aired on the Stony Brook Television station.** **I was involved in an extra curricular TV program called "Big in NY", that also aired on the Stony Brook TV station. I was the talent on the show and I conducted interviews with current students, directors and coordinators of the Stony Brook Film festival. We also shot shows on location at clubs and student events on campus.** **I attended an internship at News 12 Long Island in the summer of 2004. I was an assignment desk intern responsible for helping the assignment desk editors gather news. I had the opportunity to accompany the field reporters to see how they gathered news and created news packages. I saw the whole news process from inception of news information to the broadcast. ** I do not have have my own studio but I do own a good quality microphone. I have Adobe Audition audio editing program which allows me to add special effects and music to my reads if needed. I am a graduate of the Connecticut School of Broadcasting so I have lifetime access to their broadcasting studios. Their sound proof studio's are equiped with professional sound boards such as Makie and Radio Systems Millenium Board and professional grade microphones. I am able to write copy for any type of need wheter it be a commercial advertisement for a business or service provider. I can write, voice and produce the full product. This is an advantage because I can cut down the work of three people to one. Check out the commercial in my demo where I say "be your own star" I wrote that commercial for a studio that gives birthday parties for kids. I also have great communication skills. I worked in the field of customer service for over 7 and have become proficient at communicated with people in order to acheive the highest level of customer satisfaction. Effective communication involves knowing how to speak to people. The way you use the inflection in your voice can set the mood for the conversation that you are having with a customer. I have mastered the skill of using my voice to let customers know that they are important and that I value their loyalty as a customer. This skill is also beneficial for voice over work because the tone and the inflection in your voice sets the mood for the read. A great voice over artist is able to be versatile with their inflection which enables them to create more diverse reads.