William Hayes

Voice overs for several Hewlett Packard and Agilent Technologies training videos and video tips. • Bachelor of Arts in Technical Communication from Colorado State University, Fort Collins, CO. • Associate of Science in Engineering and over three years toward a Bachelor of Science in Electrical Engineering. • Graduate work in Leadership and Project Management. • Additional classes in social science, marketing, interpersonal communication, and conflict resolution. • Building Market Focused Organizations by Dr. Lynn Phillips of BMFO LLC, Woodside, CA • Art and Science of User Documentation by Jeff Rueben, User Vision, Inc., Holmdel, NJ. • Technical Writing and Editing workshop by Shipley Associates Training, Bountiful, UT. • Technical Communications Concepts and Techniques workshop by Comtech Services Inc., Denver, CO. • Usability Testing of Documentation workshop by Judith Ramey, Department of Technical Communication, University of Washington, Seattle, WA. • Principles and Methods in User Interface Design Workshop by Deborah Mayhew & Assoc., Belmont, MD. • User Centered Design workshop by Evelyn Williams of HP Systems Usability Eng., Ft. Collins, CO. • Designing and Writing On-Line Documentation workshop by William Horton and Associates. Mbox 2 A/D Interface Behringer B1 Large-Diaphragm Studio Condenser Microphone Behringer Xenyx 502 Mixer • Accomplished technical trainer and senior technical writer, over thirty years professional experience. • Electrical Engineering background • I have taught training classes for the Israeli Air Force plus classes in Iraq and Hungary. • I am dedicated, self motivated and I possess the skills to excel in a fast-paced environment. Through my experience, I have adopted new tools, led the way for innovation, taken initiative, led and contributed to cross-functional teams. I am confident that I can contribute significantly to your organization.