I have worked with a leading BPO for over 6 years in the voice and accent training department. I have trained people on various accents and voice modulation. Basically, got them to sound interesting and get peoples attention by the way of their voice. I have had to inact what I'd like them to learn. During the course of training we have done many mock calls & role plays where I played different characters. Used my voice, tone, word stress, pauses, pitch to convey different emotions. Its been a great experience to act like someone you are not and get people to believe what you are saying. Its fun to play different characters
- BCA (graduation)
- Certified by IBM on Voice and accent and facilitation
- attended training sessions like
- Seven Habbits(Stephen Covey)
- Fish Philosophy
- Learnt hindi classical music for 2 years
- Was a part of the school Choir and Western Band, won inter-school singing competitions
- Was a part of the Office western music band, performed in house
- been indulged in many musical events, stage shows, dance dramas throughout school
NA
-6 sigma certified (Yellow Belt)
- have the experience of being a people manager for 1.5 years
-ability to understand and represent data
-ability to interact and work with foriegn clients