Nadia Vidal

I have 21 years of Customer Service Management- Extensive experience in servicing customers by telephone with superior communication skills. Help Desk Responsibilities- Answer Incoming Calls, investigates customer's inquiries, and offer assistance to customer. Present information clearly and logically, maintain consistent pace and clear enunciation. Because of the tone of my voice I have always been an asset to the companies I worked with. I was often asked to record the voice mail greetings, and the voiceovers for power point presentation. Multi Service Central- Miami, Ft. Lauderdale 1997- Present Florida Power and Light- Palm Beach County 2007 Office Depot- Fort Lauderdale 2003-2006 Parents Information Services 2003-2005 Business to Business Newspaper 1998-2004 21 years of communicating through various outlets. Broward Community College- Media Production- working with Adobe premiere, Adobe Audition, and Adobe Encore DVD I am currently a Certified Internet Webmaster Communication- Through the years I have been told my voice is a great asset to me. I am able to convey a message of trust, loyalty and sincerity with my voice. It is a tool I use to generate sales, calm an angry individual or to have some fun.