My job profile includes:
1. Giving voice and accent training to the candidates.
2. Pre & Post assessment of the candidates.
3. Identifying the weak areas of the candidates and working on them individually.
4. Activities like free speech, group discussion,
debate and consonants and vowel drills.
5. Working on pronunciations, intonations, accent,
word stress, voice modulation.
6. Placing candidates to companies like Wipro, GE,
HSBC, Vertex etc.
I have done training from IBM BPO PVT LTD and also from WIPRO SPECTRAMIND SERVICES PVT LTD and have been training people having mother tongue influence and other voice issues to neutralise their accent.
EDUCATIONAL QUALIFICATION
B.COM. Graduation
From Calcutta University, Calcutta in the year 1996.
ADDITIONAL QUALIFICATIONS
IELTS EXAM (INTERNATIONAL ENGLISH LANGUAGE TESTING
SYSTEM)
From British Council, Calcutta in the year 2002.
CERTIFICATE OF ELEMENTARY FRENCH LANGUAGE
From Alliance Francaise de Calcutta, Calcutta in the
year 2001.
CERTIFICATE OF WRITTEN & SPOKEN ENGLISH
Online Examination from Brainbench, USA in the year
2000.
CERTIFICATE OF KEYBOARD TYPIST
Online Examination from Brainbench, USA in the year
2000.
SABRE COMPUTER RESERVATION SYSTEM
From Trade Wings Institute of Travel Management,
Calcutta in the year 1999.
IATA/UFTAA TRAVEL MANAGEMENT CORRESPONDENCE COURSE
From IATA/UFTAA Geneva, Switzerland in the year 1999.
IATA/UFTAA TRAVEL MANAGEMENT COURSE
From Steps, The Travel School, Calcutta in the year
1999.
DIPLOMA IN COMPUTER FIRST ACCOUNTANT
From First Step, Calcutta in the year 1996.
DIPLOMA IN COMPUTER FINANCIAL ACCOUNTANCY
From Datapro Information Technology, Calcutta in the year 1993.