Project Main Details
Talent: Our voiceover talent should be matter-of-fact, yet approachable. He/She is a peer of our Users - someone who knows the challenges of the end customer and what they want, and how our technology platform will improve user productivity. This person wants to break things down into the most simple terms to show how the technology platform will benefit the end customer. Our voiceover person doesn’t like unnecessary words or jargon. He/She prefers the most direct and honest path to everything in life. 2017-05-16 16:28:41 GMT 2017-05-18 13:00:00 (GMT -05:00) Eastern Time (US & Canada) Yes (click here to learn more about ) Closed 16 16 0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far. Voice123 SmartCast is seeking 15 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 16 audition(s) and/or proposal(s) so far.
• Audio files must be delivered via FTP/Dropbox/Google Drive/cloud
Our new platform is designed to improve the customer’s experience and help our employees work more productively. To illustrate how that will be achieved, let’s take a look at a few common “pain points” during the customer journey that will be alleviated with the new technology.
Let’s begin in the Learn/Buy Phase with Jared, the fictional CIO of Sunnyside Café who’s about to become our newest customer. Sunnyside HQ is in Philadelphia, there are 2 satellite offices in New York and DC, and they have 12 retail coffee locations across these three cities. Jared places an order with us for Mid-Market products for the office locations and SMB products for the retail locations.
To process the order in the current system, our Sales Rep Eileen has to fill out thousands of fields, as well as complete several offline processes. To process just the sale, there are 40 separate touch points with Jared, and Eileen has to consult with 25 employees across sales, engineering, operations and billing. Finalizing the contract requires more than 30 signatures.
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