Project Main Details
Tone: Professional, inspirational, maybe a hint of quirky humor (check out some clips from The IT Crowd for some inspiration). We’re speaking to IT so some nerdy/quirky humor is appropriate, but over the next year Samanage will be marketing to more enterprise level companies, so we want to keep it somewhat buttoned-up as well. We want to focus on tone/emotional quality and a soft sell rather than a hard sell with this one. 2016-11-16 22:02:31 GMT 2016-11-27 23:00:00 (GMT -06:00) Central Time (US & Canada) Yes (click here to learn more about ) Closed 49 0 0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far. Voice123 SmartCast is seeking 70 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 49 audition(s) and/or proposal(s) so far.
• Audio files must be delivered via FTP/Dropbox/Google Drive/cloud
Without the visibility to see into your organization, the efficiency to streamline service requests, and the ability to increase service quality and success, it may feel like total chaos.
Sure, you want to give your fellow employees the lightning-fast service they deserve –
But the tools you’re using seem like they’re made to hold you back.
More often than not a ticket slips into the email abyss, a laptop goes missing, and it seems like none of your users can log in to… anything.
Seriously. It’s time for a better way to do IT.
The Samanage cloud-based service desk makes it easy for your IT department to offer incredible customer service to your entire organization.
Each team member gets access to their own totally customizable dashboard –
Where they can manage requests, prioritize activities, and see service tickets in real time.
Employees can submit their requests through one of our many integrated apps, like Slack. And, everything ends up in one place.
The Samanage service portal allows them to track ticket progress…
And even provides a knowledge base that allows them to solve simple problems on their own.
With Samanage you solve problems faster and create a better IT environment for all.
Create workflows to automate frequent tasks like new hire onboarding, password resets, and departmental hardware requests…
And, with our integrated asset management, easily tie users to devices.
Monitor potential security risks at-a-glance…
And generate clear, concise reports to show leadership the amazing results your team is delivering.
Samanage has everything you need to offer the mother of all service desk experiences.
The best part? It’s not just for IT. Any service department can treat their employees like their best customers.
Now. Let us show you why we’re the most reviewed service management software out there.
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