Customer Journey Video

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Project Main Details

Customer Journey Video 
This project is a for a product demo video that expresses a point, counter-point approach. We take the viewer through both sides of a consumer interaction through the use of technology. The delivery needs to be conversational and engaging. We will blend together two different voices in the final recording to help express the point, counter-point approach. 
2017-05-24 18:37:40 GMT
2017-05-26 14:00:00 (GMT -05:00) Eastern Time (US & Canada) 
Yes (click here to learn more about Voice123's SmartCast)
Closed and fulfilled
0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far.
Voice123 SmartCast is seeking 20 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 21 audition(s) and/or proposal(s) so far.

Project Parameters

The Voice Actor should be located in:
Flexible Price - USD 450 to USD 650
Training, business presentations, sales, and web sites
Via Internet: USA National, Sales Presentations
English - British
Young Adult Female OR Young Adult Male OR Middle Age Female OR Middle Age Male
• Audio files must be delivered via email
There are no special pre-, post-, or production requirements for this project.
Not defined
The voice seeker is willing to hire either union or non-union talents for this project
British Eloquent

Script Details

Voice 1: Meet happy newlyweds John and Julie. They share a small apartment and dream of purchasing their own home.

Voice 2: Danielle is a marketing manager for John and Julie’s bank and uses Teradata’s Customer Journey Solutions to manage customer interactions.

Voice 1: One night, Julie decides to login to her Bank Account to explore current mortgage rates and is surprised to see a few low-cost offers. Julie is energized and thinks “I’ll come back to this later.”

Voice 2: All the while the bank was able to capture Julie’s interaction data from its website in real time using Teradata’s Customer Journey Solution. That information was combined with her existing profile data in their system, enabling the bank to get a clear picture of Julie.
Further, using a combination of simple business rules, self-learning and arbitration, the solution calculated how likely Julie was to respond to different offers, helping bank to present relevant offers immediately.

Voice 1: The next morning during Julie’s daily walk, she receives an email from her bank letting her know she has a pre-approved mortgage offer available to her, given her good credit history.

Voice 2: Julie’s mortgage email was no accident. Danielle had used Path Analysis in Aster to understand that customers who qualify for a pre-approved mortgage offer typically require multiple prompts before they are ready to meet a mortgage advisor, who then can close the deal. Danielle then built a multi-step, multi-channel communication plan using Customer Journey Solution to present Julie with the most relevant offer, at the right time , through the right channel.

Voice 1: After reading the email, Julie clicks on the “Apply Now” button, and starts to fill out the form. She quickly realizes it is going to take more time than her walk will allow. She puts her phone away and plans to come back to it later.

Voice 2: As Julie abandons the application process midstream, the solution captures that response data. 
Please note that you should only use the script or your recording of it for auditioning purposes. The script is property, unless otherwise specified, of the voice seeker and it is protected by international copyright laws.

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