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You Have the wrong map. Worse, you Believe it is the right One
Imagine for a moment that you are on your way to Shanghai. You do not read or speak Chinese, so the local people or the road signs would be of no use to you. You are, therefore, relying on your map.
For some strange reason, you have landed up in Beijing instead of Shanghai. You are trying to follow your map. You are doing your best. You are working very hard, almost nonstop, to make sense of what is happening. It gets you nowhere. You feel irritated, frustrated and stressed out.
What do you do? You do what an organization does. You call in an expert or your trusted adviser, who is sitting in the corner office on the sixtieth floor of a fancy, Big-four consultant’s building in New York. Great, isn’t it, to have such resources at your disposal?
Your expert consultant tells you, “Oh, no worries. My associate will just send you a report on best practices for a visitor in Shanghai. You will be out of trouble in a minute.”
Within seconds, you are reading the best practices on your Smartphone. Now you are not only lost, but are also following the best practices meant for Shanghai, though you are in Beijing. Really, what are your chances?
By the end of the day, you are tearing your hair out and wondering what to do next. You scroll down your phone book, looking for the people you could call. You find a number. The number of your coach – the trusted, ‘certified’ adviser. Wow, he should be able to help!
So you give him a call and you feel better by the end of the conversation. He has brightened up your outlook, worked on your mindset and infused your attitude with positivity.
The next morning, not only are you lost in Beijing with a map and the best practices relevant to Shanghai, but you are also feeling good about it. Wow.
To me, that feeling sums up the colossal idiocy of a modern-day organization. The one which functions with the help of best practices, consultants and coaches. The one which incessantly reviews the implementation of ideas generated by these practices and consultants. The one which feels good and proud. The one which remains lost even after doing everything that everyone has told it to do.
The one which has a wrong map.
What needs to be changed is the map
Before you attempt to change behaviors and attitudes, what needs to be changed is the map. Before you try out your schemes, plots and best practices, what needs to be changed is the map. All in all, what needs to be changed is your map and your paradigm.
If you are in Beijing but following the map of Shanghai, it is pretty obvious that you will be lost no matter what you do, unless you change the map.
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