Tanya Ware

Sexy & Professional Authentic English Accent

• Tanya Ware is registered with Voice123 since Dec 11, 2003.
• Tanya Ware started his/her voice over career in .
• Currently Tanya Ware is a Standard subscriber.
• Auditions and proposals submitted through Voice123 during the past six months: 0
• Tanya Ware was last active on Voice123 29 days ago

Voice Description

English. My family is from Sheffield, England, so I do have an English accent. If the job requires an American accent, I am able to do that as well, but mainly I have an English accent.

Voice Genders and "Ages" I Can Perform

• Young Adult Female
• Middle Age Female

Language(s) of Which I Am a Native Speaker:

• English - British
• English - North American

I Offer my Services for these Recording Purposes

• Commercials
• Promos
• IVR, voicemail, phone systems, and on-hold messages
• Audiobooks
• Documentaries
• Podcasts
• Songs

Jobs I Am Willing to Take (Union-wise)

Unknown - Click here to ask Tanya Ware

My Union Affiliations and Memberships

None

My Recording and Delivery Capabilities

• I have Phone Patch in my studio

Pre-, Post- and Production Services I Offer

None

My Home Base

, United States

Accents, Impersonations, Characters and Dialects

Unknown - Click here to ask Tanya Ware

My Voice Experience

Objective

Committed to professionalism; highly organized, works under strict deadlines schedules with attention to detail; have excellent written and verbal communication skills.

Work Experience
2002 - Present Unicom Teleservices, Inc. Blue Island, IL
Senior Call Center/Customer Service Representative - Inbound
* Handle and process any type of phone and mail inquiries/requests from customers.
* Track and document customer contact information into the systems as necessary.
* Handle any follow-up customer issues as needed to resolve the customer’s issue.
* Answer calls and handle appropriately. Assist customers with accounts; Refer disputes to Management Team. Direct and transfer calls for other departments.
* Escalate issues when necessary to Management after obtaining all pertinent information.
* Check and complete personal Queues daily.
* Perform additional tasks or special projects as assigned by Managment Team.
* Form/data entry.
* Complete voice and data transfer.
* Perform help desk procedures including technical support service.

2002 - Present Cypher Services Incorporated Chicago, IL
Document Coder/Data Entry (Telecommuting)
* Operate computer terminal keyboard.
* Interpret source information according to established procedures.
* Key entry data from source documents of varied semi-complex nature.
* Verify information is correctly recorded. Make corrections as necessary.
* Perform various clerical duties.
* Adhere to current and modified processing procedures, contractual commitment times and provide high level of quality.

2000 - 2002 RBC Prism Mortgage Company Chicago, IL
Technical Support Specialist
* Providing personal assistance to new and/or existing customers requiring technical advice in multi-media connectivity-related issues, including software, hardware, and/or other procedures.
* Ensuring that all customer interactions are thoroughly documented within a customer database.
* Ensuring accurate tracking and reporting of all information relating to support by communicating this information for efficient troubleshooting.
* Ensuring solution-oriented approach in this communication to the appropriate department for escalation and resolution, as required.
* Meeting and exceeding the technical support's performance objectives, customer retention, call quality; call handle time while continuing to provide quality customer service.

1999 - 2000 Sears Tower Fitness Club Chicago, IL
Front Desk/Office Coordinator
* Greeted members and guests by name as they enter club.
* Assisted with member retention and new member sales.
* Promoted all club activities.
* Processed applications for all club programming.
* Scheduled massage appointments, fitness classes, personal training according to club procedures.
* Received all incoming telephone calls and transferred them to the appropriate person.

1999 - 1999 Marcus Evans Incorporated Chicago, IL
Account Executive
* Promoted strategic business conferences to senior level executives within Fortune 1,000 companies.
* Telemarketed services and registered clients.
* Researched all lead materials for conferences.
* Made 200 phone calls per day.

1997 - 1999 International Services Chicago, IL
Inside Sales Manager
* Processed all orders from clients.
* Responsible for market development, setting sales targets, and achieving revenue expense objectives from the group.
* Handled all inquiry calls from prospective clients.
* Telemarketed services and set appointments.
* Managed and trained a group of 10+ Sales Representatives in sales procedures.

1993 - 1997 Columbia College Chicago, IL
Personal Assistant to the Associate Dean
* Data entry of graduate students files into the Microsoft Access database.
* Assemblies and organizes information, prepares reports, manuals and correspondence according to company policy.
* Answers mail and a variety of inquiries.
* Follows up with other departments to insure that requests are carried out and information is coordinated.
* Answers telephone calls and tactfully handles inquiries.

Summary of qualifications
* Strong communication skills.
* Excellent organizational skills.
* Quick and effective decision maker - solution oriented.
* Recognized as a sales leader.

Education

2001 - Present Foley-Belsaw Institute Kansas City, MO
Certificate in Computer Repair
* Services range from computer assembly and repair to complete network environment installation.

1993 - 1997 Columbia College Chicago, IL
Bachelors of Arts degree in Music Business Management
G.P.A. 3.20
* Focused on promotion and marketing in the entertainment industry.

Additional Skills
* I type 80-85 wpm,
* 10-key skills - 12,000 keystrokes a minute.
* Software: Microsoft Office 98/2000, Internet Applications, Windows XP & NT, Adobe Acrobat Reader, Infinity 5.0, Paradox, Netscape Navigator, Internet Explorer and the World Wide Web.

Salary Negotiable

Availability to Start
Immediately.

References
Available Upon Request.

My Training

Was a radio and theatre major for 2 years at Columbia College. I switched majors and I graduated with a Bachelors of Arts degree in Music Business Management.