Tanya Ware

Sexy & Professional Authentic English Accent

• Tanya Ware is registered with Voice123 since Dec 11, 2003.
• Tanya Ware started his/her voice over career in .
• Currently Tanya Ware is a Standard subscriber.
• Auditions and proposals submitted through Voice123 during the past six months: 0

Tanya Ware does not appear to be an active participant of the Voice123 marketplace at this time. Tanya Ware was last active on Voice123 more than 30 days ago, OR may not be receiving our email messages.

Voice Description

English. My family is from Sheffield, England, so I do have an English accent. If the job requires an American accent, I am able to do that as well, but mainly I have an English accent.

Voice Genders and "Ages" I Can Perform

• Young Adult Female
• Middle Age Female

Language(s) of Which I Am a Native Speaker:

• English - British
• English - North American

I Offer my Services for these Recording Purposes

• Commercials
• Promos
• IVR, voicemail, phone systems, and on-hold messages
• Audiobooks
• Documentaries
• Podcasts
• Songs

Jobs I Am Willing to Take (Union-wise)

Unknown - Click here to ask Tanya Ware

My Union Affiliations and Memberships

None

My Recording and Delivery Capabilities

• I have Phone Patch in my studio

Pre-, Post- and Production Services I Offer

None

My Home Base

, United States

Accents, Impersonations, Characters and Dialects

Unknown - Click here to ask Tanya Ware

My Voice Experience

Objective

Committed to professionalism; highly organized, works under strict deadlines schedules with attention to detail; have excellent written and verbal communication skills.

Work Experience
2002 - Present Unicom Teleservices, Inc. Blue Island, IL
Senior Call Center/Customer Service Representative - Inbound
* Handle and process any type of phone and mail inquiries/requests from customers.
* Track and document customer contact information into the systems as necessary.
* Handle any follow-up customer issues as needed to resolve the customer’s issue.
* Answer calls and handle appropriately. Assist customers with accounts; Refer disputes to Management Team. Direct and transfer calls for other departments.
* Escalate issues when necessary to Management after obtaining all pertinent information.
* Check and complete personal Queues daily.
* Perform additional tasks or special projects as assigned by Managment Team.
* Form/data entry.
* Complete voice and data transfer.
* Perform help desk procedures including technical support service.

2002 - Present Cypher Services Incorporated Chicago, IL
Document Coder/Data Entry (Telecommuting)
* Operate computer terminal keyboard.
* Interpret source information according to established procedures.
* Key entry data from source documents of varied semi-complex nature.
* Verify information is correctly recorded. Make corrections as necessary.
* Perform various clerical duties.
* Adhere to current and modified processing procedures, contractual commitment times and provide high level of quality.

2000 - 2002 RBC Prism Mortgage Company Chicago, IL
Technical Support Specialist
* Providing personal assistance to new and/or existing customers requiring technical advice in multi-media connectivity-related issues, including software, hardware, and/or other procedures.
* Ensuring that all customer interactions are thoroughly documented within a customer database.
* Ensuring accurate tracking and reporting of all information relating to support by communicating this information for efficient troubleshooting.
* Ensuring solution-oriented approach in this communication to the appropriate department for escalation and resolution, as required.
* Meeting and exceeding the technical support's performance objectives, customer retention, call quality; call handle time while continuing to provide quality customer service.

1999 - 2000 Sears Tower Fitness Club Chicago, IL
Front Desk/Office Coordinator
* Greeted members and guests by name as they enter club.
* Assisted with member retention and new member sales.
* Promoted all club activities.
* Processed applications for all club programming.
* Scheduled massage appointments, fitness classes, personal training according to club procedures.
* Received all incoming telephone calls and transferred them to the appropriate person.

1999 - 1999 Marcus Evans Incorporated Chicago, IL
Account Executive
* Promoted strategic business conferences to senior level executives within Fortune 1,000 companies.
* Telemarketed services and registered clients.
* Researched all lead materials for conferences.
* Made 200 phone calls per day.

1997 - 1999 International Services Chicago, IL
Inside Sales Manager
* Processed all orders from clients.
* Responsible for market development, setting sales targets, and achieving revenue expense objectives from the group.
* Handled all inquiry calls from prospective clients.
* Telemarketed services and set appointments.
* Managed and trained a group of 10+ Sales Representatives in sales procedures.

1993 - 1997 Columbia College Chicago, IL
Personal Assistant to the Associate Dean
* Data entry of graduate students files into the Microsoft Access database.
* Assemblies and organizes information, prepares reports, manuals and correspondence according to company policy.
* Answers mail and a variety of inquiries.
* Follows up with other departments to insure that requests are carried out and information is coordinated.
* Answers telephone calls and tactfully handles inquiries.

Summary of qualifications
* Strong communication skills.
* Excellent organizational skills.
* Quick and effective decision maker - solution oriented.
* Recognized as a sales leader.

Education

2001 - Present Foley-Belsaw Institute Kansas City, MO
Certificate in Computer Repair
* Services range from computer assembly and repair to complete network environment installation.

1993 - 1997 Columbia College Chicago, IL
Bachelors of Arts degree in Music Business Management
G.P.A. 3.20
* Focused on promotion and marketing in the entertainment industry.

Additional Skills
* I type 80-85 wpm,
* 10-key skills - 12,000 keystrokes a minute.
* Software: Microsoft Office 98/2000, Internet Applications, Windows XP & NT, Adobe Acrobat Reader, Infinity 5.0, Paradox, Netscape Navigator, Internet Explorer and the World Wide Web.

Salary Negotiable

Availability to Start
Immediately.

References
Available Upon Request.

My Training

Was a radio and theatre major for 2 years at Columbia College. I switched majors and I graduated with a Bachelors of Arts degree in Music Business Management.