I am just breaking into the voice over landscape, but have some experience with phone system message, etc. I have also done some community theater acting and live narrator work as well.
I have listened to pre-recorded workshops pertaining to voice over work.
I am currently using Reaper for capture. My microphone is a Floureon BM-800 and an M-Audio M-Track Solo for capture.
I also have access to a fully functioning Protools recording studio, which I can use for capture and post-production when needed.
I have been working for years in the IT services industry. My work requires lots of phone interaction with everyday people. I therefore have become a very well spoken person as a result.