Web Service Presentation

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Project Main Details

Web Service Presentation 
This project is for a script that will add voice to a corporate presentation. The presentation will be posted on an internal corporate web page that will be accessed by auto dealers who are interested in learning more about how our service will help them improve their service levels and profits. It is a sales presentation to a group of dealers who have the choice to implement or not implement this service being made available to them by the auto manufacturer.

The voice must correspond to the slide contents being displayed. The script is completed and contains approximately 2200 words. Past versions have taken approximatley 15 minutes to record.  
2010-02-01 16:17:40 GMT
2010-02-03 15:00:00 (GMT -05:00) Eastern Time (US & Canada) 
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0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far.
Voice123 SmartCast is seeking 50 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 0 audition(s) and/or proposal(s) so far.

Project Parameters

The Voice Actor should be located in:
Fixed - USD 500 to USD 1000
Training, business presentations, sales, and web sites
approximately 15 minutes and 2200 words
English - USA and Canada
Middle Age Male
• Audio files must be delivered via FTP/Dropbox/Google Drive/cloud
• Deliver edited and finished voice tracks
The Voice Actor should have at least 2 years of experience in the voice industry.
The voice seeker is willing to hire either union or non-union talents for this project

Script Details

Please use a portion of the script below for auditions. 
Slide 1
Welcome to today’s presentation introducing the Clipper Auto Service program… where the future of service is now. In today’s presentation we’ll review the major challenges still facing Hudson from a fixed operations perspective and how our Clipper Auto Service program addresses those core underlying issues, and in doing so results in major benefits for both the dealership, our customers, and Hudson corporation.
Slide 2
Let’s begin by reviewing the major service challenges that continue to exist for Hudson. These are highlighted in the 2009 Customer Service Index Study by JD Power & Associates and can basically be summarized into 3 major customer issues: Trust, Convenience and Price. Unfortunately, by not addressing these Key customer issues the net result is a significant reduction in the monthly service income in our service departments. Furthermore, over the long term poor service loyalty results in poor brand loyalty and this is clearly highlighted in the recent survey information where Hudson is behind its major competitors. In other words, if we plan on changing our current environment we must fundamentally understand and address these core customer issues around Trust, Convenience and Price.
Slide 3
In order to address the issues of Trust, Convenience and Price, it’s first necessary to look at the underlying systems our service personnel use today, in order to interact with our customers. To answer such basic questions as when a 30,000 mile service can be performed, whether or not a customer’s favorite advisor is available or if they can get a loaner with that vehicle. It’s necessary for the under lying control system to be able to answer those questions accurately on behalf of our customers. Today’s current system was actually not built to deal with some of these most basic questions. Therefore it’s not surprising that our customers are often frustrated with the answers that they get. Relative to the issues of convenience and price unfortunately the current customer service request form we have on our websites provides neither. The net result to these current systems unfortunately results in poor show rates, high dropped call rates into the service department, overbooking and underutilization. 
Please note that you should only use the script or your recording of it for auditioning purposes. The script is property, unless otherwise specified, of the voice seeker and it is protected by international copyright laws.

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