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Project Main Details
Oct 15, 2007 16:59:50 (GMT -05:00) Eastern Time (US & Canada) Oct 19, 2007 16:00:00 (GMT -05:00) Eastern Time (US & Canada) Yes (click here to learn more about
Project Parameters
Script Details
BUCEC Phone Tree
10/15/2007
800 BU-Train
8:00am to 6:00pm
Direct to Sales Support.
After three rings, to ISR pool.
After Hours
“Thank you for calling the University Corporate Education Center. No one is available to take your call at the moment but it is important to us. You may leave a message in our general mailbox and your call will be returned within one business day. Press 1 to leave a message.” GO TO x465.
(Greeting on x465: “You have reached the Corporate Education Group. Please leave your message at the tone, and your call will be returned within 1 business day.”)
“Or, if you know your party’s three digit extension, you may dial it now. For our corporate directory, please press the # sign.”
All Other 800 Numbers
8:00am to 6:00pm
Direct to Sales Support – different appearance.
After three rings, to ISR pool.
After Hours
“Thank you for calling the Corporate Education Group. No one is available to take your call at the moment but it is important to us. You may leave a message in our general mailbox and your call will be returned within one business day. Press 1 to leave a message.” GO TO x465.
(Greeting on x465: “You have reached the Corporate Education Group. Please leave your message at the tone, and your call will be returned within one business day.”)
“Or, if you know your party’s three digit extension, you may dial it now. For our corporate directory, please press the # sign.”
978-649-8200
8:00am – 5:00pm
“Thank you for calling the University Corporate Education Center.
If you know your party’s three digit extension, please dial it now, or press # for our company directory. [Go to Corporate Directory]
To speak with a Training Consultant about our programs, please press 1. [Go to Sales Support]
For Emergency Closing information, please press 2. [Go to Emerg Closing announcement]
To hear these options again, please stay on the line. [Options repeat after several seconds]”
If at any time, 0 is pressed, go to Sales Support.
After Hours
“Thank you for calling the Corporate Education Group. Our offices are now closed. You may leave a message in our general mailbox and your call will be returned the next business day. Press 1 to leave a message.” GO TO x465.
(Greeting on x465: “You have reached the Corporate Education Group. Please leave your message at the tone, and your call will be returned within one business day.”)
“If you know your party’s three digit extension, you may dial it now, or for our corporate directory, please press the # sign.”
On Hold Message: (repeats with music in between)
“Thank you for your patience. Someone will be with you momentarily.
Did you know that Project Management Professionals enjoy 16% higher wages because of their certification?
Did you know that skilled Business Analysts are in extreme demand today?
Visit us at online to learn more about our world class programs and seminars in Project Management, Business Analysis, Business Process Management and Leadership and Management. In addition to our suburban Waltham and Tyngsboro, Massachusetts facilities, The Corporate Education Group now offers public open enrollment schedules in the Houston and New York city markets through the ***************************************************************** respectively. And of course, at we are always happy to deliver our programs onsite at your facility for private groups. Thanks again for calling the University Corporate Education Center and Corporate Education Group. We’ll be with you shortly.” Audition script:
“Thank you for calling the Corporate Education Group. No one is available to take your call at the moment but it is important to us. You may leave a message in our general mailbox and your call will be returned within one business day. Press 1 to leave a message.” GO TO x465.
Voice-Seeker Details
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