Project Main Details
Moping drunk CEO on a thick fur rug wearing unbuttoned Theory dress slacks and wrapped in a KLM airplane blanket receives a call from HSBC Bank and gradually begins to sob while taking their automated customer satisfaction survey.
I need the automated customer satisfaction survey to be read in that familiar prerecorded bank survey tone. It needs to have emotion, but sound generic and fake almost to the point of sounding like a computer voice. 2013-05-26 13:41:50 GMT 2013-05-29 13:00:00 (GMT -05:00) Eastern Time (US & Canada) Yes (click here to learn more about ) Closed 0 0 1 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far. Voice123 SmartCast is seeking 25 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 0 audition(s) and/or proposal(s) so far.
Please think about the entire experience of the phone call you recently made to Bank of America. How would you rate your satisfaction with the overall quality of the service you received? Rate on a scale from 1 to 10, with 10 meaning extremely satisfied, and 1 meaning not at all satisfied.
How would you rate your satisfaction with the amount of time you waited to speak to a representative? Rate on a scale from 1 to 10.
Now, please think specifically about the automated telephone service you reached when you called Bank of America. Overall, how satisfied were you with the automated telephone service? Rate on a scale from 1 to 10.
Did the information provided resolve the reason for your call? Yes or no?
I'm sorry, I didn't catch that. Did the information provided resolve the reason for your call? Yes or no?
During this call to Bank of America, did you have to ask the representative to escalate your call to a supervisor? Yes or no?
How much do you agree with the following statement? When calling Bank of America, I feel confident that my request will be handled correctly. Rate on a scale from 1 to 10, with 10 meaning completely agree, and 1 meaning completely disagree.
8. Bank of America would like to thank you for your interest in participating in this survey.
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