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Project Main Details
We need a female voice for the narration, and she should be a native english speaker with UK/US accent.
A typical course would have anywhere from 45 – 55 pages of script, with about 300 words per page.
In the script section, one page of script is provided as a sample. There would be 50 such pages on average.
The length of the final audio content would be about 3.5 hrs approx, i.e. recording time of about 5 hrs.
Budget range $250 - $499. May 26, 2007 11:01:32 (GMT -05:00) Eastern Time (US & Canada) Jul 21, 2007 00:46:56 (GMT -05:00) Eastern Time (US & Canada) No (click here to learn more about
Project Parameters
Script Details
Studies from different industries indicate that customers still do not receive the levels of quality they expect, in both products and services. Companies can succeed by wooing customers through higher than average levels of service and quality.
Today’s customers are not fooled by slick marketing. They expect both products and services to be truly world class. Only companies that can delight customers as well as meet their needs will succeed.
Leena is the head of a customer service department at the PanMal Shopping Center. On her way back to her cubicle, Leena happens to witness a transaction between Huda, a newly employed sales executive at PanMal, and a very demanding customer. Huda looks very upset and confused after the transaction is over and Leena walks over to talk and encourage her.
Click Start Scenario to observe the conversation.
Huda feels much more comfortable about handling customers after talking to Leena. She also realises that there is a lot more to learn about customers and customer service.
Click Replay Scenario to review the scenario, or click Next to proceed.
Remember, without customers there would be no business, and you would not have a job.
To delight and even simply to satisfy customers today, you need more than just good communication skills. You need an open-minded attitude to identify your customers’ needs.
Customer service is important for any organisation. Here are a few reasons why:
- Increased sales
- Creation of a positive public image
- Survival in terms of competition
- Satisfaction for customers and greater job satisfaction for staff
- Repeat business
- Customer loyalty
Editing work is not required, we can do that in-house. In today’s competitive business world, the customer is king. Customers are more discriminating than ever before, and demand very high standards of product and service quality.
Studies from different industries indicate that customers still do not receive the levels of quality they expect, in both products and services. Companies can succeed by wooing customers through higher than average levels of service and quality.
Today’s customers are not fooled by slick marketing. They expect both products and services to be truly world class. Only companies that can delight customers as well as meet their needs will succeed.
Leena is the head of a customer service department at the PanMal Shopping Center. On her way back to her cubicle, Leena happens to witness a transaction between Huda, a newly employed sales executive at PanMal, and a very demanding customer. Huda looks very upset and confused after the transaction is over and Leena walks over to talk and encourage her.
Click Start Scenario to observe the conversation.
Huda feels much more comfortable about handling customers after talking to Leena. She also realises that there is a lot more to learn about customers and customer service.
Click Replay Scenario to review the scenario, or click Next to proceed.
Remember, without customers there would be no business, and you would not have a job.
To delight and even simply to satisfy customers today, you need more than just good communication skills. You need an open-minded attitude to identify your customers’ needs.
Customer service is important for any organisation. Here are a few reasons why:
- Increased sales
- Creation of a positive public image
- Survival in terms of competition
- Satisfaction for customers and greater job satisfaction for staff
- Repeat business
- Customer loyalty
Editing work is not required, we can do that in-house.
Voice-Seeker Details
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