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Project Main Details
Oct 18, 2006 10:14:32 (GMT -05:00) Eastern Time (US & Canada) Oct 23, 2006 00:00:00 (GMT -05:00) Eastern Time (US & Canada) No (click here to learn more about
Project Parameters
Script Details
Video Lead-In VO:
Customers want a bank that presents an easy, warm and inviting
environment in which to do business. They deserve that, but it takes a
lot of work, a lot of heart, and a lot of focus to bring it about on a
consistent basis. Enter Lily Brijmohan. Leading by example, every
second of every day, Lily turned around the Northfield Avenue branch in
New Jersey to the point where it has become a showcase of teamwork,
profitability, and customer satisfaction. A feat worthy of the PNC
Performance Award.
Supporting Graphics:
· Led 20% increase in sales from referrals
· Achieved market?s highest total-to-units-sold ratio
· Generated 60%-plus rises in consumer/business dda/loans
DANA CALHOUN
Video Lead-In VO:
When people feel that their contributions to an organization are
recognized and rewarded, everybody wins. Service partners within
Business Banking know this is true, and much of the credit goes to Dana
Calhoun. Through creative recruiting approaches, to employee retention
strategies that incorporate employee survey feedback ? from job
evaluation processes that provide clarity and motivation, to employee
development programs that identify and promote the best and brightest ?
Dana helps to build a stronger Business Banking.
Supporting Graphics:
· Improved overall employee commitment from 35% to 63%
· Helped increase rating of ?PNC as a place to work? from 58% to 67%
· Raised Business Banking minority recruitment to 65%
SUE HARRISON
Video Lead-In VO:
Within the world of PFPC, Sue Harrison performs fund accounting, a
critical service for clients because of the increasing importance of
complete ? and completely reliable ? audits and reviews. In one notable
instance of her performance, a client whose prior PFPC representative
was replaced by Sue ? after voicing some initial concerns ? later made a
point of thanking PFPC for putting Sue on their account. An impressive
achievement, among what can be a very demanding client base.
Supporting Graphics:
· Consistently completes audits ahead of schedule
· Aggressively researches newly required disclosures
· Active in Chairman?s Challenge campaigns
JOHN HODGES
Video Lead-In VO:
A basic principle of business states that when customers are happy,
business grows. As with many simple ideas, this one can be difficult to
bring to life on a consistent basis. But John Hodges has done it for
many years, and has the business success to prove it. What?s more, he
has the endorsement of scores of PNC Advisors clients in the Northwest
PA market to vouch for his expertise, attention, and trusted guidance.
With friends like that, of course business success naturally follows.
Supporting Graphics:
· Helps NWPA achieve 75% of all Advisors insurance sales
· Reached annual sales goal at mid-year mark
· Participated in 25% of total market new annual revenue
JEFF NALLY
Video Lead-In VO:
There are some people whose energy, if you could bottle and sell it,
would make you one of the world?s wealthiest people. But, in lieu of
that, you could spend a day with Jeff Nally and just watch and learn.
From very nearly single-handedly planning, staffing, coordinating, and
marketing his market?s first in-store branch ? to winning a PNC-record
number of workplace accounts with a single call ? Jeff works a whirlwind
of ideas and actions where everyone involved gets the benefits.
Supporting Graphics:
· 2002 and 2005 Circle of Excellence member
· Led model in-store branch opening
· Operates top branch in KY/IN market
SUSIE RICHARDSON
Video Lead-In VO:
When the winds of change were sweeping the Windy City about five years
ago, Susie Richardson faced a client base that needed a sense of
stability and some reassuring. She stepped into that void and with her
trademark determination, skill and spirit, she not only retained those
important Treasury Management clients but has achieved growth through
building trust ? so much so, that clients demand to work with her
specifically. Her 100 percent client satisfaction rating offers further
proof of Susie?s winning formula.
Supporting Graphics:
· Leads group running at 130% of plan
· Serves 11-state Midwest market
· Top performer in cross-sales Video Lead-In VO:
Customers want a bank that presents an easy, warm and inviting
environment in which to do business. They deserve that, but it takes a
lot of work, a lot of heart, and a lot of focus to bring it about on a
consistent basis. Enter Lily Brijmohan. Leading by example, every
second of every day, Lily turned around the Northfield Avenue branch in
New Jersey to the point where it has become a showcase of teamwork,
profitability, and customer satisfaction. A feat worthy of the PNC
Performance Award.
DANA CALHOUN
Video Lead-In VO:
When people feel that their contributions to an organization are
recognized and rewarded, everybody wins. Service partners within
Business Banking know this is true, and much of the credit goes to Dana
Calhoun. Through creative recruiting approaches, to employee retention
strategies that incorporate employee survey feedback ? from job
evaluation processes that provide clarity and motivation, to employee
development programs that identify and promote the best and brightest ?
Dana helps to build a stronger Business Banking.
SUE HARRISON
Video Lead-In VO:
Within the world of PFPC, Sue Harrison performs fund accounting, a
critical service for clients because of the increasing importance of
complete ? and completely reliable ? audits and reviews. In one notable
instance of her performance, a client whose prior PFPC representative
was replaced by Sue ? after voicing some initial concerns ? later made a
point of thanking PFPC for putting Sue on their account. An impressive
achievement, among what can be a very demanding client base.
JOHN HODGES
Video Lead-In VO:
A basic principle of business states that when customers are happy,
business grows. As with many simple ideas, this one can be difficult to
bring to life on a consistent basis. But John Hodges has done it for
many years, and has the business success to prove it. What?s more, he
has the endorsement of scores of PNC Advisors clients in the Northwest
PA market to vouch for his expertise, attention, and trusted guidance.
With friends like that, of course business success naturally follows.
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