Project Main Details
2012-06-06 15:41:34 GMT 2012-06-14 12:00:00 (GMT -08:00) Pacific Time (US & Canada) Yes (click here to learn more about ) Closed 0 0 0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far. Voice123 SmartCast is seeking 50 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 0 audition(s) and/or proposal(s) so far.
• Audio files must be delivered via FTP/Dropbox/Google Drive/cloud
That means listening to what they have to say. And giving them a place where they can ask questions, solve problems and share ideas about your products and services.
Get Satisfaction does just that. It helps companies like yours build a trusted community where you can have open, honest conversations with your customers.
We help you build meaningful, lasting relationships anywhere your customers might be: on your website, social networks, via search, or on any mobile device.
Take Jane’s story:
Jane is ready to buy a ‘COAST’ brand bike, but has a QUESTION about picking the right size frame. If she doesn’t get an answer fast, chances are she will abandon the purchase. She sees the “Ask Question” tab next to the bike she’s looking at and posts her question to the ‘COAST’ Customer Community. To her surprise, she immediately gets an answer from Joe, another customer. Joe had the same question a few months ago and he’s happy to help.
Two weeks later she’s loving her bike and has some IDEAS for accessories that would make it even better.
She gets out her phone and posts a suggestion to the ‘COAST’ community. Turns out, other customers feel the same way and vote up her idea. Luckily the ‘COAST’ bicycle company can see these conversations, and their community manager lets the customers know that their idea is being considered.
Six months later, Jane is having some gear trouble. Instead of taking her bike in for repairs, she takes her PROBLEM directly to the ‘COAST’ community, where she gets detailed instructions from a company representative.
Jane is so impressed with her experience, she leaves tons of PRAISE.
David, who is shopping for a bike on the ‘COAST’ website, sees Jane’s review next to the same model he’s considering. The positive feedback from Jane and other loyal customers encourages David to make a purchase.
That’s how Get Satisfaction can turn your customers into brand advocates that help you drive more revenue.
Get Satisfaction is cultivating millions of conversations for companies of all sizes.
Through communities that drive valuable outcomes in four distinct topic types:
(Show the four categories of conversation: “Ask a Question”, ”Share an Idea”,“Report a Problem”, “Give Praise” Visually magnify each tab one at a time)
Building loyalty is about building a trusted bond with your customers. And that’s what Get Satisfaction helps you do.
We give companies a place to listen to their customers. While giving customers a place to engage with each other and with brands on topics they care about.
Get Satisfaction helps companies build trusted relationships with customers. Through conversations that happen Anywhere.
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