Project Main Details
2010-04-26 21:53:47 GMT 2010-04-28 20:00:00 (GMT -06:00) Central Time (US & Canada) Yes (click here to learn more about ) Closed 0 0 0 direct invitation(s) have been sent by the voice seeker resulting in 0 audition(s) and/or proposal(s) so far. Voice123 SmartCast is seeking 60 auditions and/or proposals for this project (approx.) Invitations sent by SmartCast have resulted in 0 audition(s) and/or proposal(s) so far.
A Common Problem
Has this ever happened to you? A janitorial services sales person comes in, delivers a clever pitch and convinces you to make a change to their company. You make the switch because you’ve been unhappy with your previous provider. Then, after the “honeymoon period” is over, you realize you are experiencing a new set of problems, or even the same old ones.
You start asking yourself questions like, “Why did the service decline?”, “Why is it so hard to find someone to solve a problem?”, and “Why are the same types of mistakes being repeated?”
Does this sound familiar?
The Best Solution
Consider this – When is the best time to repair or maintain an airplane? How about before it crashes! To prevent a crash, you must start with a quality vehicle. Then, ongoing maintenance and attention to detail is required. We believe that the same approach applies in cleaning. The best way to maintain long term, high level service is to build the right program and for there to be a system in place that enables and rewards ongoing quality. It sounds so simple, yet the idea is so rarely executed to its potential.
Flipping the Traditional Model
Albert Einstein said that the definition of insanity is in continuously trying to do something the same way yet expecting different results. Since our inception, we set out to do something very different to produce better results. To this end, we created a proprietary system that provides ongoing rewards to sustain ongoing quality and produce long term relationships. In our model, every employee of Best Facilities Services from the Area Managers to the Principal Officers, has the same type of incentive based compensation package. This aligns all of our interests toward providing excellent, ongoing customer service. Our approach gives each building we serve the best chance at looking great month after month, year after year and is validated by our retention rate of customers throughout our history.
The Personal Touch
Even in this high tech and fast paced age, people still like doing business with people. We create a “boutique feel” that is interactive and adaptable to a customer’s preferences. Assigning a top level Area Manager to your building enables you to have that personal interaction and attention at virtually any time. We then go a step further by involving our Principal Officers in the client relationship. When you partner with Best Facility Services, you get an arsenal of resources with a personal touch.
Is “green” part of your culture? We support green initiatives as well as the Property Managers that carry them out. In recognizing the growing importance of this area, we have positioned ourselves to become a leader in green cleaning as well as in supporting programs that maximize operational efficiency while minimizing environmental impact. Ultimately, we can help by providing and supporting green objectives that make both environmental sense as well as business sense.
It’s Not About Us – It’s About You
Our entire operational model is oriented towards the unique needs of our customers yet we‘ve only covered some of the highlights of what we do to build win-win relationships. But enough about us – we really want to know about you, the unique needs of your building, and your goals for the future.
If you are not pleased with your current cleaning service or if you plan on accepting bids, we want to visit with you so we can begin the process of developing a program that will meet your needs and exceed your expectations.
On the other hand, you may be currently satisfied with your cleaning program or just not wanting to make a change at this time. If that’s the case we would like to be your “safety net” resource. Having a qualified back-up to take your program to the next level is a great idea, requires no commitment on your part and is well worth the few minutes it takes to get acquainted.
Call to Action
Let’s get together for a quick meeting at your office or over lunch! Just click on the button below and we’ll make arrangements that accommodate your schedule.
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