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Project Main Details
We need a voice to record a series of prompts. This would be hosted on an IVR system. Please provide your rate withing the range along with a sample demo. Thank you in advance. Apr 24, 2006 15:58:59 (GMT -05:00) Eastern Time (US & Canada) May 01, 2006 00:00:00 (GMT -05:00) Eastern Time (US & Canada) No (click here to learn more about
Project Parameters
Script Details
2.Please enter your social security number.
2a. Please enter your TmS ID Number.
3.Please enter your 4 digit pin number.
4.Thank you.
5.Please listen carefully, to the following 3 options, before making your selection. If you are currently employed, please press 1. If you are currently unemployed, please press 2. If you need assistance, please press 0.
6.By selecting one of the following five options, you are confirming your eligibility to receive SUB pay.....
a.If you are currently receiving state unemployment benefits, please press 1
b.If you have applied for state unemployment benefits, and are currently in the waiting period, please press 2
c.If you state unemployment benefits have been exhausted, please press 3
d.If you do not have enough wage credits to qualify for state unemployment benefits, please press 4
e.If none of these options apply to you, please press 5
f.If you need assistance, please press 0
7.By selecting one of the following three options, you may be eligible to receive SUB pay....
a.If you have elected not to apply for unemployment benefits, due to the amount of benefit, or due to some other personal reason, please press 1
b.If you are disabled, and not available for employment, please press 2
c.If you are not available for work for other reasons, please press 3
d.If you need assistance, please press 0
8.We need to verify your employment, and would to speak with you directly.
9.Please hold while I transfer your call.
10.Please contact us at 1-888-464-7755, between the hours of 8:30 and 5:00, Monday through Friday, Eastern Standard Time, or update your status online at www.ourcompany.com
11.The options you have chosen indicate.
12.By pressing 1, you agree that the previous statement is true and accurate. To start over, please press 2. If you need assistance, please press 0.
13.Thank you for verifying your status with TmS. Please be sure to verify your status after each payment, either by calling 1-888-615-0007, or through the web at www.ourcompany.com
14.Thank you again, and have a nice day.
15.This automated system is used for updating your SUB Eligibility Status. In order to continue your benefit payments, you must update your status after each payment.
16.Since this is your first time contacting TmS, you need to choose a new 4 digit pin number. This PIN number is required when updating your status through our automated system, or using the web at www.ourcompany.com
17.You may not use the last 4 digits of your ssn. Please take a moment to decide on a new PIN now. (Insert 5 second pause)
18.Please enter your new 4 digit pin now.
19.The new PIN you entered is
20.If this is correct, please press 1. To try again, please press 2.
21.Thank you. Your PIN has been updated.
22.Total management Solutions has been informed, that you have been rehired, or temporarily re-assigned by your former employer. It is therefore not necessary to verify your status at this time. If you have any questions, or your status has changed, please contact us at 1-8880-464-7755, between the hours of 8:30 and 5:00, Monday through Friday, Eastern Standard Time.
23.I'm sorry, but we do not have your social security number on file.
23a. I’m sorry, but we do not have your TmS ID number on file.
24.Please hold while I retrieve your file.
25.I'm sorry, but your pin number is incorrect.
26.I'm sorry you're having trouble. Please contact 1us at 1-888-464-7755, between the hours of 8:30 and 5:00, Monday through Friday, Eastern Standard Time.
27.In order to determine your eligibility status, we need to speak with you directly.
28.We need to speak with you regarding the discrepancy in your unemployment amount.
29.If the unemployment amount your are receiving is different from the amount being deducted from your check, please press 1. Otherwise, please press 2 to end this call.
30.You have informed us that you are not collecting unemployment compensation.
31.You are currently receiving state unemployment benefits.
32.You have applied for state unemployment benefits, or are currently in the waiting period.
33.Your state unemployment benefits have been exhausted.
34.You do not have enough wage credits to qualify for state unemployment benefits.
35.You have elected not to apply for state unemployment benefits, due to the amount of benefits, or due to some other personal reason.
36.You are disabled, and not available for employment.
37.You are not available for work for other reasons.
38.You have chosen not to apply for state unemployment, but are otherwise eligible to receive SUB pay.
.Thank you for calling Our company.
2.Please enter your social security number.
2a. Please enter your TmS ID Number.
3.Please enter your 4 digit pin number.
4.Thank you.
5.Please listen carefully, to the following 3 options, before making your selection. If you are currently employed, please press 1. If you are currently unemployed, please press 2. If you need assistance, please press 0.
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