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Project Main Details
Due to growth, our company is reworking our phone system. We would appreciate getting a demo from you.
Oct 21, 2004 20:55:58 (GMT -05:00) Eastern Time (US & Canada) Oct 28, 2004 00:00:00 (GMT -05:00) Eastern Time (US & Canada) No (click here to learn more about
Project Parameters
Script Details
Below is a sample script for your use. Thanks.
Customer Service – FIRST HOLD MESSAGE
-----WE are looking for FUN and EXCITING!!!------
“You have reached our Customer Service department where we take pride in providing outstanding Service to every Customer. At this time, our representatives busy. We appreciate your patience while we are serving others.
To make your wait a little more pleasant, our Training Department has prepared some helpful hints on how to use our valuable Website Tools. We invite you to continue to hold and we will be with you shortly. If you would like to leave a message, you can do so by pressing 9.”
Customer Service - SECOND HOLD MESSAGE
“We hope you found our “informational hints” helpful? We have more, but we know your time is valuable, so if you want to leave a message, just press 9 and a Customer Service representative will return your call. We hope you’ll stay on the line because customer satisfaction is our # 1 priority.”
Customer Service – AFTER HOURS MESSAGE
“Thank you for calling INVESTOOLS. If you have reached this message, our office is currently closed. Please call back during our normal business hours, 7 am to 7 pm mountain time, Monday through Friday.”
Below is a sample script for your use. Thanks.
Customer Service – FIRST HOLD MESSAGE
-----WE are looking for FUN and EXCITING!!!------
“You have reached our Customer Service department where we take pride in providing outstanding Service to every Customer. At this time, our representatives busy. We appreciate your patience while we are serving others.
To make your wait a little more pleasant, our Training Department has prepared some helpful hints on how to use our valuable Website Tools. We invite you to continue to hold and we will be with you shortly. If you would like to leave a message, you can do so by pressing 9.”
Customer Service - SECOND HOLD MESSAGE
“We hope you found our “informational hints” helpful? We have more, but we know your time is valuable, so if you want to leave a message, just press 9 and a Customer Service representative will return your call. We hope you’ll stay on the line because customer satisfaction is our # 1 priority.”
Customer Service – AFTER HOURS MESSAGE
“Thank you for calling INVESTOOLS. If you have reached this message, our office is currently closed. Please call back during our normal business hours, 7 am to 7 pm mountain time, Monday through Friday.”
Voice-Seeker Details
Voice123 Team Comments
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This project - phone.
Previous projects - phone.
This project - email or chat.
Previous projects - email or chat.
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