Newsletters

To avoid surprises and misunderstandings between you and your clients, it is important to set clear and practical terms and conditions for the services that you, as a voice over, offer to an individual or a company. These terms basically include: fees, turnaround times, quality assurance, payment methods and dates.

You must open communication channels with your client from the very beginning and keep them open until the end of the project. Remember that customer satisfaction should be a priority, and that your business depends greatly on client referrals, so you should offer your voice over services accordingly.

Make sure that the client accepts the terms of your service and that he/she agrees to pay your fees accordingly. You can also request that a percentage of the cost of the service be paid upfront, or, if you are to send an invoice upon delivery, make sure that you obtain as much information about the client as possible to secure your payment.

Keep close contact with the client throughout the project, for help with particular terminology and to provide updates on the status of the recording. It is also recommended that you check back on your clients to make sure that your work fulfilled their expectations and to ask for feedback, which in turn can be translated into more referrals.

You can visit our Resource Center (http://voice123.com/doc/article_02.html) to read an article wrote by voice over talent Caryn Clark with recommendations about securing payments. If you have good ideas on how to manage clients or if you would like to learn how others handle their businesses, visit our Blog (http://voice123.com/blog/B914.html) to read and comment about this topic.

If you have any questions or comments please click here to contact us, call us at 1.877.ASK.VOICE, or click here to chat live with us.

Sincerely,