Daniel Klein

I have always been fascinated with cartoons. and I think that it would be a lot of fun to voice a cartoon character. I can emulate a British accent since I am a fan of British comedy (particularly Monty Python). Even when I was in the eighth grade, I was doing impressions of then President Ronald Reagan. I can do a German accent, a surfer dude, and I can even belt out songs (from my experience having been in a local rock band). I am also an experienced keyboardist with an affinity for playing synthesizers.

So far, the only voice over experience that I have is from attending local poetry readings and from my experience as a keyboardist in a local rock band. I have also worked in radio in the mid-1990's as a board operator and doing some voice-overs for the occasional commercial. Other than that, I have yet to have any long-term experience doing voice-overs for any kind of project. TECHNICAL SKILLS Operating Systems: Microsoft Windows 3.11/95/98/2000/ME/XP/Vista, MS-DOS, Linux Red Hat 9.0 Hardware: Dell (Optiplex GX Series and Dell Latitude laptops), Hewlett-Packard (Inkjet and LaserJet Printers including scanner/fax/copiers), stand alone scanners, hard drives, RAM memory cards, CD-ROM, routers, switches, media filters, Verizon wireless cards, Voice-over Internet Protocol (VoIP) programs/devices, port replicators Software: MS Office 2000/2002/ 2003/2007 (Word, Excel, Access, PowerPoint, Project, Visio, Outlook/Exchange, Outlook Express), Internet Explorer, Adobe (7.0 and 8.0), Business Objects 6.0, Norton Ghost, Adobe Photoshop Network Support: Ethernet, Broadcom, T1 LAN, Cat 5 Cables, DSL, home and office environments, router/switch support, dial-up access, TCP/IP/UDP protocols, proxy settings, LookatLan, Snort, Virtual Private Network (VPN), FileZilla (Linux-based FTP Software) Account Administration: Microsoft Active Directory, Microsoft Users and Groups, AS 400 Diagnostic Utilities: Dell Diagnostic Utilities, MSConfig, familiar with “ipconfig /all”, “ping”, and “tracert” commands in MS-DOS Remote Assistance: VNC, Working with remote users via phone and blackberry Web Browsers: Internet Explorer, Mozilla, Netscape Spyware/Virus Removal: Symantec, Norton Anti-Virus, McAfee Basic Programming Skills: Visual Basic, HTML, Java Script EDUCATION ITT-Technical Institute Davie, FL Bachelor of Science Degree in Information System Security – GRADUATED SALUTATORIAN WITH HONORS NOVEMBER 2006 Florida Atlantic University Boca Raton, FL Bachelor of Arts in Communication – Graduated August 1991 To date, my studio equipment consists of a Dell Latitude 110L Laptop which runs Windows XP (I'm not impressed with Windows Vista) and Ubuntu 9.04. My computer also has two external speakers and a sub-woofer. I also have a Sansa SanDisk M240 mp3 player which I use for recording. PROFESSIONAL EXPERIENCE Scarborough Research (PART-TIME) Coral Springs, FL Phone Survey Interviewer 4/ 2008 to Present Conducting survey interviews over the phone regarding radio listening, newspaper reading, and television viewing habits Position involves reading verbatim from a prepared script to obtain information and to overcome objections Position is part-time Tuesday through Friday 6:00 p.m. to 11:00 p.m. and Saturday 10:00 a.m. to 3:00 p.m. NCR/Amadeus Americas, Inc. Doral, FL Computer Support Technician 8/2007 to 12/2007 Providing on-site, in-house, desk-side and remote tech support for Amadeus Americas, Inc. employees (~400 employees at Doral facility, ~1,000’s more globally) Imaging laptop hard drives according to company specifications using Norton Ghost imaging software in a company-wide technology migration from desktops to laptops docked to port replicators Re-imaging C: partition on hard drive if the laptop has software issues such as spyware or viruses or other issues on the C: partition Moving computers and IP phones from one cubicle to another per customer requests and ensuring that users have access to the domain and usage of their IP phones Setting up network connectivity on a switch using media filters by making sure that the network numbers on the network connection boxes match up with the placement on the switch Receiving and keeping track of work orders on a Blackberry RIM device. The entries communicated on the Blackberry are used for metric reporting purposes and are judged for accuracy Ordering laptop parts from Dell if a damaged laptop is in warranty, or ordering a new laptop if the damaged laptop is out of warranty Ensuring that work orders marked as “URGENT” or “CRITICAL” are completed in a timely manner Palindrome Consulting, Inc. (TEMPORARY ASSIGNMENT) North Miami, FL IT Consultant 4/2007 to 4/2007 Worked alongside other consultants to resolve client IT issues Joined client computers to a domain on a network Adjusted settings on several computers so they could print from either a local printer or a network printer Ensured that computer users had access to their files on their computer workstations Performed client server checks using Remote Desktop Connection Kept track of locations and miles traveled Clients included the following: David Posnack Hebrew Day School (Plantation and Davie, FL) The Jacobson Sinai Academy (North Miami, FL) Uromedix (Aventura, FL) CopyLite (Doral, FL) theglobe.com (OUT OF BUSINESS) Fort Lauderdale, FL Network Operation Center (NOC) Analyst 12/2006 to 3/2007 Monitored network traffic for unusual server activity (i.e., server is down or going critical) using Nagios and MRTG web pages Reported unusual server activity to supervisor such as a server reading as “CRITICAL” if network traffic was unusually heavy Tested registration and connectivity of Voice-over Internet Protocol (VoIP) system using instant e-mail addresses as provided by supervisor Started working at theglobe.com through Creative Staffing (12/2006 to 1/2007) before being converted to theglobe.com payroll Gemaire Distributors Deerfield Beach, FL IT Analyst 2/2006 to 8/2006 Provided on site (~300 employees) and company-wide (~1,000’s more across eastern United States) technical support for various computer-related issues both over the phone and via e-mail Edited and unlocked employee accounts in Active Directory Configured new printers with appropriate Internet Protocol (IP) address using TCP/IP protocols. Started printers in the AS/400 system, also user AS/400 system to determine if a printer was on the network or a stand-alone printer Varied on sessions and unlocking employee accounts in AS/400 system as permissions allowed Imaged hard drives of new computers (mostly Dell desktop and laptop, some IBM) to company specifications using Norton Ghost Ensured all company computers were properly configured with Norton Anti-Virus, Java script, MS Office, and access to company Virtual Private Network (VPN) on laptops. Provided weekend on-call tech support for all company sites on a rotational basis via company laptop and company cell phone Set up and broke down temporary networks of about twenty desktops for training purposes. Made sure these networks had the necessary connections for power, printer, and data on a switch Resolved IP address conflict issues by resetting TCP/IP and DNS settings either manually or automatically Flexible team player, worked in an IT department with 2-3 other analysts. Contacted team using Microsoft Outlook Netcomp Communications Group Fort Lauderdale, FL Technical Sales Support 8/2005 to 11/2005 Contacting potential leads which have expressed an interest in either obtaining a new or upgrading an existing telecommunications system (T1, DS3, VoIP, etc.) Preparing and sending quotes and proposals via e-mail to potential telecommunication clients Working with a sales team to accurately assess the telecommunication needs of individual clients Working with the President of the company to update and organize the sales leads and potential clients Keeping track of contacts and replies in an Excel spreadsheet. Senticore Hollywood, FL Customer Sales Support 3/2005 to 5/2005 Beta-testing software to be used for an on-line poker tournament Contacting potential clients in a marketing campaign for an on-line poker tournament Keeping track of contacts and replies in an Excel spreadsheet Consulting Fort Lauderdale, FL Administrative/Clerical/Computer-Oriented (PART-TIME) 5/2004 to Present Data Processing Support for Capital Technology Sources – Fort Lauderdale, FL 12/2007 to 2/2008 Administrative and Clerical Support for the Neptune Society – Pompano Beach, FL 9/2006 to 12/2006 Organizing and calculating operations budget for Women In Distress using Excel spreadsheet by creating Macros and Formulas – Fort Lauderdale, FL 2/2005 to 2/2005 and 7/2005 to 7/2005 Providing general office support for Access Diabetic Supply – Pompano Beach, FL 9/2004 to 12/2004 Worked at several short-term temporary assignments in between assignments mentioned above Still registered at several agencies Technion Tamarac, FL Technical Support/Outbound Sales 3/2004 to 5/2004 Providing inbound technical support for Motorola cell phones Providing outbound sales support for AT&T business calling plans Applied Card Systems Boca Raton, FL Correspondence Analyst/Collection Support 2/1998 to 2/2004 Contacted delinquent cardholders and educating them about how they can bring their accounts current. Used the Total View System for viewing account status and the E-Pay system for collecting account payments over the phone. Printed credit card statements on First Data CD-ROM Digital Viewer. Received incoming cardholder correspondence regarding account issues using the FileNet system. Responded to cardholder correspondence regarding various credit card account issues.